Terms of Service
Last Updated: September 5, 2026
Welcome to ZenStork! These Terms of Service ("Terms") govern your use of the ZenStork desktop email client application ("App") and any related services provided by ZNOWSOFT, LLC ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms.
1. License to Use the App
We grant you a limited, non-exclusive, non-transferable, and revocable license to use the App for your personal and commercial use, subject to these Terms. You may not rent, lease, lend, sell, redistribute, or sublicense the App.
2. ZenStork Account Sync and Premium (Optional)
a. Account Creation:
To back up and synchronize settings and account configurations ("Sync Service"), you must create a ZenStork account. You are responsible for maintaining the confidentiality of your account credentials.
b. Data Storage:
Your client encrypts a canonical snapshot containing application settings, UI preferences, writing tools, sender rules, and email account configurations before upload. We store that ciphertext and device-registry metadata. We do not store or have access to email content.
c. Subscription and Fees:
Free accounts may keep two sync devices active. ZenStork Premium includes unlimited active sync devices, premium themes, localized templates, and custom snippets. Prices and billing periods shown at checkout control the purchase. Cancellation stops future renewal; downgrading does not delete saved settings or writing, though Premium-only editing and excess device sync may be paused.
d. Refunds and Support:
Your first paid ZenStork Premium purchase is refundable when requested within 14 days of purchase. Subscription renewal refunds are reviewed case by case. Email support@znowsoft.com from the purchase email address with the product and receipt reference, without card details or passwords. Human review confirms eligibility; an AI answer or submitted request is not a processed refund.
Support is asynchronous, without guaranteed live availability or a fixed response deadline unless separately agreed. This additional refund benefit is offered from September 5, 2026; it does not reduce existing purchase terms, mandatory consumer rights or the notice period for other changes to these Terms.
3. User Responsibilities
You agree not to use the App or Sync Service:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- To decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of the App.
- To transmit any viruses, trojan horses, worms, or other material that is malicious or technologically harmful.
- To infringe upon the intellectual property rights of others.
4. Intellectual Property
The App, including its original content, features, and functionality, is and will remain the exclusive property of ZNOWSOFT, LLC and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
5. Privacy
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
6. Termination
We may terminate or suspend your license and access to the App and Sync Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the App and Sync Service will immediately cease.
7. Disclaimer of Warranties
The App is provided "AS IS" and "AS AVAILABLE," without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, secure, or free from errors or omissions.
8. Limitation of Liability
In no event shall ZNOWSOFT, LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the App; (ii) any unauthorized access to or use of our servers and/or any and all personal information stored therein.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice before any new terms take effect. By continuing to access or use our App after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us at info@zenstork.app.